| WHY BUY FROM US?There are lots of ecommerce stores offering similar products for sale on the web. We think the following points are worth considering when making your purchase. 1. Excellent Customer SupportWe are different to many other internet retailers as we are not hiding from our customers. We know how annoying it can be scrawling through internet sites for an email address or phone number. We want to hear from you good or bad. That's why we display a contact link at the top of every page of our website. So if its a query about a product or simply just information you are after then please email us or call us on +44 (0) 208 965 8407. 2. Fast DeliveryWho wants to wait several working days to receive an item they have just ordered? We certainly don't and nor do our customers. Every order that we receive before 3pm Monday to Friday will leave our warehouse on the same day either by UPS or Interlink Express if you select the UK Next Working Day Service, also our Standard UK delivery service is completely FREE for orders over £125 in value and normally shipped on same or next working day. 3. 100% Genuine ProductWe only stock genuine original products. This means what you see is what you get. We have excellent relationships with our suppliers, so if there is something we do not have that you have seen elsewhere, contact us and we can see if it is available to order in. 4. 14 Day Returns PolicyWe offer a 14 day no quibble returns policy. If the item is not suitable or you've changed your mind, simply send it back. It's as straight forward as that! 5. Your information Stays SafeWe are totally committed to protecting the privacy of our site visitors and customers. We are customers ourselves of other internet sites and fully appreciate and respect the importance of privacy on the internet. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. arranging for a product to be sent to you. All areas on the website that require you to enter personal data are fully encrypted using the latest SSL technology. 6. 100% Secure Payment SystemRest assured we utilise PayPal with the latest industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name & address. Other critically sensitive information like your credit card details when making your order are not stored. Information passed between your computer and our website cannot be read in the event that someone else intercepts it. |